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(734) 243-8830
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Need a Plumber? Contact Advanced Plumbing of Monroe Today!
734-243-8830 – Office
734-243-8831 – Fax
1173 West Front Street
Monroe, MI 48161
What Our Customers Are Saying
Joseph
01:36 07 May 25
I have not used Advanced Plumbing before but I can already tell you when I need a plumber, I'll be calling them. My senior neighbor told me this evening that she called you guys this morning for what she thought was a sump pump alarm that had been driving her crazy for hours. One of your service men, Eric I believe she said, showed up and spent a 1/2 looking for the source of the alarm. He found it. It was her Carbon Monoxide detector that was malfunctioning. He advised her that it was important that she replace it, in which, she did. The best part of this story is that they did not charge her a dime to come out. I was so grateful to hear this that I think it is noteworthy to bring attention to this act of kindness from this company and the kind of people you employ. It says a lot about you! Thank you!!!! From the neighbor of the grateful lady you helped this morning!
Response from the owner 12:10 07 May 25
Thank you so much! We appreciate your kind words. It is our job to help people and we're so happy to do so! 
Nicholas Bell
21:30 23 Apr 25
I have used Advanced for all of my plumbing needs, emergency or routine maintenance. They are able to get me on the schedule very quickly with competitive pricing. Eric is fantastic. He does excellent work, doesn’t do work that isn’t needed and talks you through everything. The other techs I’ve had are just as great. I refer everyone who needs work to them. Don’t hesitate to call them. Hands down, the best around.
Response from the owner 12:20 24 Apr 25
Thank you so much! We appreciate that!
Melody Holland
03:56 04 Apr 25
We had Eric out to our house. He was absolutely amazing and extremely knowledgeable. We have found our "home" for all our plumbing needs. He was incredibly honest and gave us hints and tricks to help out with the overall maintenance of the house.
Response from the owner 12:20 04 Apr 25
We appreciate your kind words. Thank you!
Gary Cramner
15:33 18 Mar 25
Called to get a leak fixed in my upstairs bathroom. (Had an existing access hole in the ceiling)
He came out to diagnose the problem, adjusted the water spout and silicone the spout, and put an access in the wall for another angle to see the problem.
Said that should fix it.
Still leaking called the office and she told me they will come out and diagnose the problem, and I would be charged again.
They already came out and missed diagnosed the problem. Now they want to come out again and charge me again for another diagnosis that they didn't solve.
I want to support their business but to keep charging to diagnose a problem that isn't correctly diagnose is just wrong.
I'm glad to pay for a leak that is fixed. But to keep playing elimination until you find the leak and charging me is not the way to solve this.
She didn't have any solutions to give me other than keep charging me.
He came out to diagnose the problem, adjusted the water spout and silicone the spout, and put an access in the wall for another angle to see the problem.
Said that should fix it.
Still leaking called the office and she told me they will come out and diagnose the problem, and I would be charged again.
They already came out and missed diagnosed the problem. Now they want to come out again and charge me again for another diagnosis that they didn't solve.
I want to support their business but to keep charging to diagnose a problem that isn't correctly diagnose is just wrong.
I'm glad to pay for a leak that is fixed. But to keep playing elimination until you find the leak and charging me is not the way to solve this.
She didn't have any solutions to give me other than keep charging me.
Response from the owner 18:36 18 Mar 25
We appreciate any and all feedback. We did look back at our notes regarding this job. The initial visit on October 30, 2024 was to assess and repair a leak on a 3" pvc sewer line between the first and second floor in the ceiling. We have noted down that there was already a hole cut and it is suspected that approximately 2' needed to be cut out and repaired. That leak was repaired on site by cutting out the bad section of 3” pvc at a coupling that wasn’t glued. On December 9, 2024 we were called back out for a potential follow-up. Our notes state that there was still a leak in the ceiling. Upon arrival, it was described to us that the leak was in a separate area, near the tub, resulting in a new service call, not a follow-up. There was already a hole cut in the drywall ceiling below. Investigative work began where we ran water at the tub/shower fixture. We did not see anything leaking. We did, however, notice that the spout wasn’t siliconed against the shower wall. We adjusted and siliconed the tub spout to the wall and explained that water could sometimes run down the wall behind the spout resulting in a leak. We also cut access on the backside of the tub/shower and found no leaks. We provided and installed an access panel and advised to keep an eye on the area and to call if anything further leaks. Today, March 18, 2025 (99 days after the service call) we received a call stating there was still a leak in the ceiling area. We explained that we would treat this as a new service call to further investigate and diagnose the unknown leak. We understand leaks can be frustrating because they can be hard to locate, especially when we cannot get it to leak while on site. We are more than willing and happy to come out to further diagnose the ongoing leak as a service. We do appreciate your business and feedback and look forward to working with you again in the future.
Todd Williams
13:25 13 Mar 25
Definitely recommend...great service, got the job done on time and very courteous.... Thank you so much and we will be using your team for years to come if needed!
Response from the owner 20:15 13 Mar 25
Thank you for your kind words and recommendation, Todd! We're thrilled to hear that you were satisfied with our service and look forward to assisting you in the future.
S Howard
13:39 07 Mar 25
Had them out to do regular service my hot water on demand system for descaling. They were able to get me in within a day of calling them. The tech Eric explained a lot about the system. He identified a potential issue with the system and fixed it on the spot. The tech was very respectful and performed great work. The scheduler on the phone was friendly and kind. I would recommend them to friends and family for any future plumbing work.
Response from the owner 14:09 07 Mar 25
We are so happy to help! Thank you for the kind review. 
Sheryl Mahnke
18:52 27 Feb 25
Outstanding customer service and workmanship. Explained process of plumbing work being done. True 5 star company. Sheryl Mahnke
Response from the owner 15:51 05 Mar 25
Thank you so much for your kind words, Sheryl! We're thrilled to hear that you appreciated our customer service and workmanship, and we're glad we could clearly explain the process to you.
David DISBENNETT
17:35 27 Feb 25
They did a very clean and professional job it a horrible location. The techs were friendly and answered my endless stream of questions with out hesitation. They made sure there were no other issues in the building as a byproduct of their work. I would highly recommend them
Response from the owner 15:51 05 Mar 25
Thank you for your kind words, David. We're thrilled to hear that our team was able to provide a clean and professional service, even in a challenging location. It's great to know that our techs were friendly and informative, ensuring all your questions were answered and no additional issues arose. Your recommendation means a lot to us!
Leann Herndon
16:16 27 Feb 25
Jacob and Tanner came to our location at prime storage and unplugged a toilet. They even went as far as to clean out the toilet. That was disgusting. We greatly appreciate their time, and their professionalism would, highly recommend them always.
Response from the owner 15:51 05 Mar 25
Thank you so much for your kind words, Leann! We're thrilled to hear that Jacob and Tanner were able to assist you efficiently and professionally. Your recommendation means a lot to us!